top of page


  • 1. What is the policy on Exchanges/ Refunds?
    Before returning items send a email notification to store including: type of return, brief explanation on why items are being returned at Exchange: •Items can be returned within 15 days for exchange or store credit (must be in same condition) •SGB is not responsible for shipment cost Refund: •Purchased items that are damaged (due to delivery) may be returned for refund, exchange, or store credit within 15 days
  • 2. How will I receive items purchased?
    Purchased items are shipped within 1-3 business day after payment is processed. Items are shipped via USPS (3-7 business days delivery time).
  • 3. What name will reflect on my bank statement for items purchased?
    RGB or Rene's Glam Boutique
  • 4. How do I make the light up products turn on?
    First, remove the strip from the power source. Then press the button to choose 1 of 3 lighting settings.
  • 5. Should I buy a light up hair accessory for a 3 year old?
    No, the light up products are not safe for children 3 and under due to being a choke hazard.
bottom of page